Privacy Notice

Reservation Services Group, LLC d/b/a RSI Vacations

Effective Date: March 10, 2026 · Last Updated: March 10, 2026

Reservation Services Group, LLC, doing business as RSI Vacations (“RSI Vacations,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained through our websites, services, and marketing platforms including:

• www.rsivacations.com
• www.zoomvacs.com

This Privacy Notice applies to information collected when you interact with our websites, marketing programs, travel booking services, virtual presentations, and related travel membership offerings.

These websites and related services are collectively referred to as the “Services.”

By using our Services, you acknowledge that your information will be collected, used, and disclosed as described in this Privacy Notice.

1. Company Information

RSI Vacations
150 Governors Square
Peachtree City, GA 30269
United States

RSI Vacations operates travel membership programs, travel booking platforms, travel marketing campaigns, virtual travel presentations, and travel concierge services.

Our brands and platforms may include but are not limited to:

• RSI Vacations
• ZoomVacs
• TravNow

Email: privacy@rsivacations.com

2. Definitions

For purposes of this Privacy Notice:

Personal Information means information that identifies, relates to, describes, references, or could reasonably be linked with an identifiable individual.

Services refers collectively to our websites, travel booking platforms, virtual presentations, travel membership programs, marketing campaigns, and related travel services.

Service Providers are third parties that process personal information on our behalf to perform business functions such as payment processing, marketing services, or website hosting.

3. Information We Collect

We collect personal information in several ways depending on how you interact with our Services.

Information You Provide Directly

You may provide personal information when you:

• request travel offers
• schedule virtual presentations
• register for promotional programs
• purchase travel services
• join travel membership programs
• subscribe to email communications
• participate in surveys or promotions
• contact customer support
• interact with our websites or marketing campaigns

The following categories of personal information may be collected under applicable privacy laws:

Identifiers

• name
• postal address
• email address
• phone number
• IP address
• date of birth or age range
• marital or household status
• identification information for travel reservations

Commercial Information

• travel purchases
• reservations
• travel preferences
• travel history
• booking details
• payment information

Internet or Network Activity

• website browsing behavior
• pages visited
• referral URLs
• interactions with advertisements or marketing campaigns

Geolocation Data

• approximate geographic location derived from IP address

Demographic Information

• age range
• household status
• household income ranges

Inferences

Information drawn from collected data to personalize travel offers and marketing communications.

Information Collected Automatically

When you visit our websites, we may automatically collect certain information about your device and browsing activity. This may include:

• IP address
• browser type
• device identifiers
• operating system
• pages visited
• referring website
• approximate geographic location
• date and time of visits
• interaction data
• cookies and tracking identifiers

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve the user experience. Technologies may include:

• cookies
• web beacons
• pixels
• analytics tools
• advertising identifiers

Cookies help us:

• operate the website
• analyze traffic patterns
• improve website performance
• personalize content
• deliver relevant marketing

Users may manage cookie settings through browser preferences. Disabling cookies may affect some website functionality.

We may also work with third-party analytics or advertising partners that use cookies and similar technologies to measure advertising performance and deliver personalized advertisements.

5. How We Use Personal Information

We may use collected information for the following purposes:

• providing travel services and reservations
• scheduling travel presentations
• delivering promotional travel offers
• communicating with users
• processing payments
• customer support
• improving website performance
• marketing and advertising
• fraud detection and prevention
• verifying eligibility for promotional programs
• complying with legal obligations
• enforcing our terms and policies

We process personal information for legitimate business purposes including providing requested services, fulfilling contractual obligations, marketing communications where permitted by law, and complying with legal obligations.

6. Telephone, SMS, and Marketing Communications

You may be asked to provide consent to receive marketing communications from RSI Vacations.

By submitting your phone number through our websites, forms, or promotional campaigns and providing consent where requested, you agree to receive marketing communications from RSI Vacations using:

• telephone calls
• SMS or text messages
• automated dialing systems
• prerecorded voice messages
• email communications

These communications may include:

• travel offers
• appointment confirmations
• travel promotions
• customer service notifications

Consent is not required as a condition of purchasing goods or services.

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by:

• replying STOP to SMS messages
• using unsubscribe links in emails
• contacting customer support

7. Email Communications

If you subscribe to our email communications, we may send:

• promotional travel offers
• travel updates
• newsletters
• booking confirmations
• service notifications

Users may unsubscribe using the link provided in marketing emails.

8. How We Share Personal Information

We may share personal information with trusted partners including:

Travel Suppliers

Such as:

• hotels
• resorts
• cruise lines
• airlines
• tour operators
• travel service providers

Marketing Partners

Companies that assist with:

• advertising campaigns
• marketing analytics
• promotional offers
• customer outreach

These partners may use cookies or tracking technologies to deliver targeted advertising.

Service Providers

Third parties providing services such as:

• website hosting
• payment processing
• CRM systems
• marketing automation platforms
• analytics tools
• customer support systems

Legal Requirements

We may disclose information when required to:

• comply with law or regulation
• respond to legal requests
• protect our rights or property
• investigate fraud or misuse

Corporate Transactions

Information may be transferred in connection with:

• mergers
• acquisitions
• corporate restructuring
• asset sales

Sensitive Personal Information

We do not collect or process sensitive personal information for the purpose of inferring characteristics about individuals. Any sensitive information collected is used only to provide requested travel services or comply with legal obligations.

9. Data Retention

We retain personal information only as long as necessary for:

• providing services
• maintaining business records
• complying with legal requirements
• resolving disputes
• enforcing agreements

Records related to marketing consent may be retained longer for regulatory compliance.

Typical retention periods include:

• Marketing records – up to 5 years
• Booking and transaction records – up to 7 years
• Customer service communications – up to 3 years

10. Consumer Privacy Rights

Residents of certain U.S. states may have rights under applicable privacy laws including:

• California Consumer Privacy Act (CCPA/CPRA)
• Virginia Consumer Data Protection Act
• Colorado Privacy Act
• Connecticut Data Privacy Act
• Utah Consumer Privacy Act

Consumers may have the right to:

• request access to personal data
• request correction of inaccurate data
• request deletion of personal data
• request portability of personal data
• opt out of targeted advertising
• opt out of the sale or sharing of personal information

Requests may be submitted to: privacy@rsivacations.com

We will verify identity before fulfilling requests and respond within the timeframe required by applicable law, typically within 45 days.

11. Do Not Sell or Share Personal Information

RSI Vacations does not sell personal information in the traditional sense of exchanging data for money.

However, certain sharing with advertising or marketing partners may be considered a “sale” or “sharing” under some state privacy laws.

Consumers may request that their personal information not be sold or shared for advertising purposes by contacting: privacy@rsivacations.com

12. Children's Privacy

Our Services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13 years of age. If such information is discovered, we will promptly delete it.

13. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from:

• unauthorized access
• misuse
• alteration
• disclosure
• destruction

Security safeguards may include encryption, access controls, secure storage systems, and monitoring designed to prevent unauthorized access.

However, no online system can guarantee absolute security.

14. Consumer Privacy Requests

Consumers may submit privacy rights requests by contacting: privacy@rsivacations.com

15. Third-Party Links

Our websites may contain links to third-party websites. These sites operate independently and maintain their own privacy policies.

RSI Vacations is not responsible for the privacy practices of external websites.

16. International Users

Our Services are operated in the United States.

If you access our Services from outside the United States, your information may be transferred to and processed in the United States.

17. Changes to This Privacy Notice

We may update this Privacy Notice periodically.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our Services after updates constitutes acceptance of the updated policy.

18. Contact Information

If you have questions regarding this Privacy Notice, please contact:

RSI Vacations, LLC
Privacy Compliance Department
150 Governors Square
Peachtree City, GA 30269
Email: privacy@rsivacations.com

Governing Law

This Privacy Notice shall be governed by the laws of the State of Florida, without regard to conflict of law principles.